1. Information We Collect

1.1 Personal Information

When you use Falifi, we collect the following types of personal information:

• Account Information: When you sign up for Falifi, we collect your name, email address, phone number, profile information (such as photos, bio, preferences), and other details you voluntarily provide.
• Profile Information: The information you provide to create and manage your profile, such as your interests, dating preferences, location data, and the personal details you choose to share.
• Payment Information: If you make any in-app purchases or subscribe to premium features, we collect payment details necessary to process those transactions. This information is processed through third-party payment processors and is not stored on our servers.

1.2 Usage Data

We automatically collect information about your interactions with the app. This includes:

• Device Information: Details such as your device ID, operating system, browser type, and model.
• Log Data: We collect data on how you use the app, including your IP address, browser type, device type, app crashes, and session duration.
• Location Data: If you enable location services, we may collect your geolocation data to improve matching accuracy and provide relevant content.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to improve user experience, analyze app performance, and personalize your interactions with Falifi. This includes:

• Cookies: Small files stored on your device to remember your preferences and settings.
• Analytics: Third-party services such as Google Analytics to track user behavior and improve functionality.
• Advertising: We may use cookies to serve targeted ads based on your interests.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• Account Management: To create, manage, and maintain your profile, communicate with you, and provide customer support.
• Personalization: To tailor content, suggestions, and notifications based on your preferences and interactions with the app.
• Service Improvement: To analyze usage patterns, detect bugs, and improve the functionality of the app.

2.2 Communication

• Marketing: To send you promotional materials, offers, and updates about Falifi (you can opt-out at any time).
• Transactional: To inform you about important account updates, subscription renewals, and notifications about our services.
• Customer Support: To respond to your inquiries and assist with any issues related to your account or app experience.

2.3 Legal Compliance and Security

• Legal Obligations: We may use your information to comply with legal requirements, respond to legal processes, and enforce our terms of service.
• Fraud Prevention: We use your data to monitor and prevent fraud, abuse, and other illegal activities.
• Security: We may process your data to ensure the security of our platform, users, and operations.

3. How We Share Your Information

3.1 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so. This includes sharing profile details with other users of the app for matchmaking purposes.

3.2 Service Providers

We may share your information with third-party vendors, service providers, or partners who assist in operating our platform, processing payments, sending communications, and performing other services. These third parties are bound by confidentiality agreements and are not allowed to use your data for any other purposes.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or other legal processes. We may also disclose your information to protect our rights, prevent fraud, or ensure the safety of users.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of such a change through our platform.

4. Your Rights and Choices

4.1 Access and Control

• Access Your Information: You have the right to view, update, or delete your personal information at any time through your account settings.
• Delete Your Account: You can request to delete your account and associated data. Please note that some data may be retained for legal or operational purposes.
• Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by using the opt-out link provided in the emails.

4.2 Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. If you request the deletion of your data, we will remove it, except where retention is required by law.

4.3 Data Protection

We take reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Children's Privacy

Falifi is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we discover that we have collected information from a child under 18, we will take immediate steps to delete such information.

6. International Data Transfers

Falifi operates globally, and your information may be transferred to, and processed in, countries other than your own. We take appropriate measures to ensure that your personal data is handled securely, in accordance with this Privacy Policy and applicable data protection laws.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes. Your continued use of the app after changes are posted indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@falifi.com
• Mailing Address: Falifi, 391 Las Colinas Blvd E, Irving, TX 75039, USA