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Security

Security at Falifi

At Falifi, we place the highest priority on the security of our applications and the privacy of our users’ data. While we cannot predict every potential cyber threat, we are steadfast in our commitment to regularly evaluate, enhance, and evolve our security measures to proactively protect our users and maintain trust.

Security Practices

Falifi employs a robust, multi-layered security strategy to safeguard our systems, applications, and user data. Our security approach includes the following:

  1. Physical Security: We utilize secure data centers that implement stringent physical security measures, including restricted access, surveillance systems, and disaster recovery protocols, to prevent unauthorized access and data loss.

  2. Procedural Security: We adhere to industry-standard best practices and regulatory requirements for managing sensitive information, such as access control policies, user authentication mechanisms, and routine audits. These procedures are designed to detect and prevent internal and external threats.

  3. Electronic Security: Falifi integrates state-of-the-art encryption methods, secure application architectures, and up-to-date firewalls and intrusion detection systems to prevent unauthorized access to user data. Our systems are continuously monitored for vulnerabilities and potential attacks.

  4. Security Awareness and Training: Our internal security team is continually trained on the latest security trends, threats, and best practices. We foster a culture of awareness across the organization to ensure that every team member is equipped to contribute to our security efforts.

  5. Third-party Security Audits: In addition to our internal efforts, we work with trusted external security firms who perform regular security audits, penetration testing, and vulnerability assessments to identify any potential weaknesses. These independent assessments ensure that our defenses remain strong and up-to-date.

  6. Patch Management and Updates: Our systems are regularly updated with the latest security patches and software upgrades to protect against known vulnerabilities and maintain the integrity of our applications.

Reporting Security Vulnerabilities

We believe that collaboration with the security research community is essential to our ongoing efforts to secure our applications and protect user data. If you discover a potential security vulnerability, we encourage you to report it to us responsibly.

Please follow the steps below when submitting a vulnerability report:

  • Email: Send a detailed report to security@falifi.com. We recommend providing a clear description of the vulnerability, the potential risks, and any steps you took to identify or reproduce the issue.

  • Acknowledgment: We aim to acknowledge receipt of all reports within 48 hours. If you do not receive a timely acknowledgment, please follow up to ensure we’ve received your submission.

  • Confidentiality: To protect our users and mitigate any potential risk, we kindly ask that you do not disclose the vulnerability to anyone outside of Falifi until the issue has been resolved. We take the privacy and security of our community seriously, and coordinated disclosure helps ensure a safer environment for all.

  • Resolution and Response: Once we receive a report, our internal security team will investigate the issue. If necessary, we will work with the reporter to verify the findings and develop a plan to resolve the vulnerability. We strive to address issues promptly, and we will inform you once the vulnerability has been fixed.

Bug Bounty Program

Falifi’s bug bounty program is an invitation-only initiative. Researchers who demonstrate responsible disclosure practices and provide valuable, actionable reports may be considered for inclusion in our program at our discretion.

The program is designed to reward individuals for helping us improve the security of our systems and applications. We encourage high-quality submissions that identify real risks to our users, but we do not offer rewards for simple misconfigurations or minor findings.

Prohibited Activities

To ensure the safety of our infrastructure and users, we strictly prohibit the following actions:

  • Denial of Service (DoS) Attacks: Any attempt to disrupt or incapacitate our services through DoS attacks or similar methods is not allowed.

  • Automated Scanning Tools: The use of automated scanning tools that target our applications or infrastructure is not permitted, as these tools may cause disruptions or unintended harm to our services.

  • Exploitative Behavior: Any actions that result in harm, data leakage, or unauthorized access to systems beyond the reported vulnerability will be treated with the highest level of severity.

Commitment to Ongoing Improvement

At Falifi, we are committed to continuous improvement in our security practices. Our security team is dedicated to staying ahead of emerging threats and ensuring the highest level of protection for our users. Through a combination of proactive measures, collaboration with external experts, and transparency, we strive to maintain the trust of our users and the integrity of our systems.

For more information or if you have any questions regarding security at Falifi, please reach out to us directly at security@falifi.com.